Our billing department can provide the following services:
Establish a database of dwellings connected to the scheme together with consumer details (if required)
Record daily consumptions of each apartment.
Monitor the performance of the system and check for any problems that may arise via our monitoring system.
Dependant on the contract we can issue billing data only i.e. consumption readings only. Or we can provide a full billing service where we proportion the energy use and the running costs of the heating system and proportion these costs against the energy use of each apartment.
We will issue bills in a format agreed with the client, which can be in spreadsheet format for the clients own use or we can set out the bills on a template of the clients own headed paper or bill format so they can be run off electronically by the client without any additional work.
For PaySmart pre-payment systems, we will provide the client with an annual summary of individual dwelling kWh consumption’s reconciled to cash purchases.
Operation and management of gas utility agreement.
Tariff setting – we can advise on and monitor energy costs so that the energy tariff can be adjusted according to fluctuations in fuel prices.
Provide reports on individual dwelling purchases on a request basis.
Provide a monthly or ‘ad hoc’ report of dwellings with a low or high purchase profile based on parameters set in conjunction with the client. These reports are probably the most important management tools for successful operation of the district-heating scheme. They will provide information such as ‘suspected tampering’, and people not buying heat at all.
Billing service can include revenue management
Contact Evinox today on 01372 722277 for further information.